Since 1998, I've been an IT Professional. In this time, I've experienced working as a Help Desk Supervisor, Systems Administrator, VMware Engineer and Manager, Hybrid Cloud & DevOps Engineer and Ops Manager. I'm a published Author of 2 books, Blogger, and IT Infra & Ops VP at Grand Canyon University. I've held certifications as a VCP, CCNA, MSCA, Security+, Network+, A+, SCUM Master, ITIL, and hold an Undergrad degree in Info Technology. I believe creating the best user experience is the top priority. Visit Joe on
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Is Docker buzz worrying you? Years ago I had a guy on my team who had a cool saying for any time someone would get worked up about something. …
Build Your Own Storage Solution! Reflecting on my trip to VMworld in 2009, I recall storage was already moving to the forefront of virtualization technologies. Hmm…has much changed in …
Are Dirty Shutdowns causing your NetApp ONTAP Update to Loop? In this post, I’ll share what I learned recently about NetApp ONTAP v8.x. Let’s talk “Dirty-Shutdowns!” Beginner Alert: Mark …
Deliver GREAT Services! If there’s anything I’ve learned from all the feedback I’ve gotten over the years, it’s Deliver Great Services, and people will be happy! So, if there’s …
DevOps is Evolving, Are You? DevOps is evolving by the day, and so are the tools, methods, and technologies that admins and developers are using. And as hard as …
Bullet Proofing Storage! My body still cringes when I remember the moment I heard the news…”The storage crashed!” It was 4 years ago (2010) when I lived through a …