Since 1998, I've been an IT Professional. In this time, I've experienced working as a Help Desk Supervisor, Systems Administrator, VMware Engineer and Manager, Hybrid Cloud & DevOps Engineer and Ops Manager. I'm a published Author of 2 books, Blogger, and IT Infra & Ops VP at Grand Canyon University. I've held certifications as a VCP, CCNA, MSCA, Security+, Network+, A+, SCUM Master, ITIL, and hold an Undergrad degree in Info Technology. I believe creating the best user experience is the top priority. Visit Joe on
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Overloaded by Choices… Recently as I was browsing the My Learning Portal on VMware, I was amazed by all the certifications now available for different VMware products. Talk about …
An Overview of Bare Metal Virtualization Let’s start by explaining what the term bare metal refers to: It’s the physical state of server hardware (aka bare metal) filling server cabinets in …
Intro to Uptime Monitoring Do you know which is more important: server uptime or service downtime? Hang in there while I break this question down into pieces easy to …
Here’s the truth – I’ve made a lot of VMware mistakes. There I said it, now here are 3 tips to help avoid costly downtime and outages caused by …
Let’s set the stage for this VMware troubleshooting lesson… It’s 2 o’clock in the morning and you just received a call from the NOC. Hundreds of users from around …
What is a Technical Project Manager? The short answer: a project manager with deep technical understanding. Now let me go more in-depth and explain the difference between having a …