Are Amygdala Hijacks Making Your Team Too Hard To Work With?

Amygdala HijackI’ve been managing IT staff for a few years now and aside from physical violence, I’ve seen some amazing demonstrations of amygdala hijackings. Wow, that’s an interesting phrase for an IT manager, right?

I learned this term a while back while listening to Dr. Daniel Goleman talk about emotional intelligence.

After hearing Dr. Goleman’s explanation about how our brain is constructed, and how this one part of the brain is the cause of our reactive behavior, I immediately understood why so many people in IT are the way we are.

Emotion Intelligence

In hind-sight, now it makes total sense how someone working on a server can literally go berserk over a developer questioning why Windows was configured a certain way. Yup, amygdala hijack!

I know this probably has never happened in your organization but I have seen it in at least the last 2 places I’ve worked. And, unfortunately, I myself have also lost my head at one time or another over something trivial. Hmm…It must be a bug in our human software?

I think Dr. Goleman has found the smoking gun for how to make IT better!

Somehow, as IT managers, we need to figure out how to improve our team’s emotion intelligence. This might sound crazy but I’ve already seen from my experience how focusing on our own behaviors can solve some of the most difficult IT problems faced by managers and organizations.

Have you ever yelled at a stranger?

Take a few minutes and watch this interesting video about how an amygdala hijack happens.

 Meditate on this!

Whether you are an IT manager who is trying to improve your team’s performance. Or a system administrator who keeps getting in trouble for sending snarky emails, you can improve your team or yourself by slowing down and breathing. Try counting to 10 when something or someone annoys you.

Here’s another easy plan. Take time every morning before work to meditate. I’m not talking about a mystical or religious type of meditation, I’m referring to a time when you clear your mind and focus on nothing (burn new pathways in your brain).

Do this for a few days and let me know if you find yourself less distracted by the chaos going on around you? Or by people!

I also use a morning stand-up meeting to help my team focus on the day’s goals and to give them inspiration for the day. Even if I can spare them from one Amygdala Hijack each week over something trivial, it adds up!

Leave a Reply

vSphere Data Protection EOA
3 Alternative vSphere Backup Replacements For VDP

Important Notification: vSphere Data Protection (VDP) End of Availability (EOA) That...

vSphere 6
8 Updates That Make vSphere 6 Better – Keith Barker

Editor’s note: Keith Barker has been a CBT Nuggets Trainer since 2012. Some...

VMware Interview Questions
25 VMware Interview Questions And Answers: Tough & Technical (Download PDF)

Free VMware vSphere Interview Guide In this VMinstall Guide I’ll share a...

Project Photon
VMware Project Photon: Technical Review for Linux Admins

My quick and dirty review of Project Photon. I was very happy...

DevOps Plan
Best DevOps Strategy Hack (Winners Start With Why)

What is DevOps? It’s a model. It’s a culture. It’s a...

DevOps Tools Download
DevOps Toolchain: Download 3 Free Tools Used By Pros (Ansible, Git, Jenkins)

Hack Your Resume with DevOps Skills Lately I’ve been getting a...

DevOps Guide
Microsoft DevOps: 25+ Powerful Windows SysAdmin Skills (NEW Guide!)

What is Microsoft DevOps? This is an interesting question because first off,...

continuous integration tools
DevOps Training Courses That Will Give You The Edge (Perfect For Beginners Who Want Skills That Are Noticed By Google & Facebook…)

When I was just a fledgling starting out as a Jr...

Click here to learn how to Optimize WordPress Speed
WordPress Speed Optimization: Part 4 – VPS Case Study To Make VMinstall.com Rank Higher In Google Through Faster Hosting & High Availability @ Lower Cost

This is going to be a quick and dirty part 4...

Best Hosting for WordPress
Case Study: Best VPS For Easy WordPress Migration

Why I moved my WordPress blog off slow shared hosting… Let’s...

cloudways review updated
11 Cloudways Review Pros & Cons From My Deep Dive Testing (VPS Series: Part 2)

Which is a better cPanel alternative of a VPS – Cloudways...

ServerPilot Review
ServerPilot Review: Installing WordPress On DigitalOcean (VPS Series: Part 1)

How to install WordPress on a cloud server like a Pro...

DesTechAZ
What’s So Interesting About Woz U?

On 10/12/2017, I had the privilege of attending the AZ Tech...

tensorflow training
TensorFlow Tools for Beginners (7 Easy Takeaways To Get You Started)

Introduction To Deep Learning As a follow-up to my book review...

job rut
How To Get MOVING When You’re Stuck In A Career Rut (Video)

You worked hard to get your degree and after graduation you...

Storage Engineer Skills
Why Storage Engineer Skills Are HOT! (Can You Say Big Data?)

3 BIG Skills New Storage Engineers Are Missing Out On… Behind...

Open Source Storage Software
3 Open Source Storage Software Alternatives For Beginners

Build Your Own Storage Solution! Reflecting on my trip to VMworld...

VMware VCP FOR Hire eBook
Read Excerpts from VCP for Hire eBook

BIG Thanks… Before I share the excerpt of VCP for Hire,...

How to Self Publish Your VMware eBook KDP
How to Self Publish Your VMware eBook KDP

Do you have a VMware book you’d like to self publish...

free chef for 5 servers
Free Hosted Opscode to Try Chef On 5 Servers Before You Buy

Is Chef the configuration management and automation tool for your operations team?...